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Online Experience

My Store Experience


Frequently Asked Questions

Online Experience

Gift Cards

How can I find out my Gift Card balance?

To find out your gift card balance, click here. Enter your gift card number into the box and select "Submit" to retrieve your balance.

My Account

What are the benefits of creating an account with
There are several benefits to creating an account on
  • Free membership
  • Exclusive savings, coupons, and offers.
  • Advance notice of sales, clearance, and upcoming opportunities to save.
  • Birthday savings coupon.
How do I update or change my profile?

Once you are logged in, select My Account at the very top right of the page. From there you can edit and update your profile information, or use the left-column navigation to find and edit your address book, favorites, and more. To save your changes, click "Update".

Where are my coupons?

To find out about all of our current special offers & promotions, please visit our Offers page. If you are logged in, any coupons that are current & available to you will be listed in the right-column underneath the Customer Rewards section.


How do I find articles on
There are a number of ways to find articles on
  1. Use the top navigation to find the department or topic of choice. When you hover over the department name, a drop-down menu appears. At the bottom of each drop-down there is a link to the articles and how-to's for that section.
  2. Click the How-To link in the top navigation. This will take you directly to a directory of all articles & how-to's.
How do I find products on Southern States' website?

There are a number of ways to find products on

  1. Use the Top Navigation Bar to shop by department.
  2. Use Search to find products using a keyword, a SKU, a brand name or a manufacturer's item number.
  3. You can narrow your search using the criteria in the left-hand column on the page. Each click will narrow your results and take you a page that offers further information and products.
How do I register/create an account?

Click here to create an account. Simply fill in the specified fields and select your interests (so that we may better serve you), select that you agree to the terms and conditions and click "create account".

My Store Experience

My Store

How can I provide feedback about my store experience?

If you would like to give us feedback regarding your store experience, please fill out our Contact Form, or call 1 (866) 372-8272 between Monday & Friday, from 8:00 AM to 5:00 PM EST and share your experience with one of our customer service representatives.

How do I find my local store?

To find a store near you, simply visit our Store Locator and search for the address, zip code or other criteria that you are looking for.

How can I return or exchange an item purchased in a store?

If you need to exchange an item you purchased at one of our retail stores, bring the item and your purchase receipt with you to ensure fast & efficient service. To find your nearest Southern States store, use our Store Locator.



How can I apply for a job at Southern States?

To learn more about opportunities to work at Southern States, visit our Careers page. From there you can learn more about working at Southern States, and search for & apply to available positions.


What is a cooperative?

A cooperative is a business, but it is unique in several important ways. Cooperatives are formed by their members when the marketplace fails to provide needed goods or services at affordable prices and acceptable quality. To learn more visit our “What is a Cooperative” page.

What is Southern States Cooperative?

SSC is one of the nation's largest farmer-owned cooperatives. Since 1923, we've been providing expert products, services and advice to people who like to get their hands dirty. For more details and information, visit the Our Heritage page.

What products and services does Southern States offer?

As one of the nation’s largest farmer-owned cooperatives, Southern States offers only the finest in goods and services. Our expertise is based on over 85 years of experience and research, driven by the desire to ensure that everyone has access to the best in feed, seed, fertilizer and farm supplies.

Products & Services we offer include:

  • Animal Health
  • Petroleum
  • Grass & Vegetable Seed
  • Fertilizer
  • Power Tools
  • Pet & Wild Animal Care
  • Livestock
  • Equine
  • Fencing
  • Apparel
  • and more
Your Current Store:

You will see pricing and specials based on this store.